prisma makes a significant contribution to the success of organizations in which central and remote units need to communicate, i.e. exchange and synchronize data or distribute and install software. Without a reliable information logistics solution, this data communication becomes increasingly time-consuming, expensive, and prone to error as the number of central and remote units grows. In contrast, prisma maps data movements and software distribution processes largely automatically, regardless of which proprietary systems a company already uses. Without laborious manual identification processes for the users; online or offline. prisma processes are audit compliant. It compiles data individually, distributes licenses (or returns them), captures devices, software, etc. for inventory purposes and, by means of the prisma Console, gives the customers’ IT administrators an overview of all devices and processes at all times. In addition, customers can set up their own technical support, allowing them to be fully self-sufficient.

prisma provides integrated solutions that make it possible to distribute software and operating systems over a widespread company network, to inventory assets and to carry out remote maintenance when there is an incident requiring technical support.

• Scheduled installation of thousands of work stations
• Re-installation of systems using CD-ROM or PXE
• Background installation of software
• Capturing of software packets, packaging and configuration for automatic installation
• Installation of updates, hotfixes and service pack
• Ensure workstations have correct software profiles
• Inventory of software, hardware and user-defined data
• Dialog to query data that cannot be automatically captured
• Remote maintenance for workstations with audit compliant logging and video recording
• Online file transfer for rapid transfer of individual files to and from workstations
• prisma is based on a process-oriented model; all of the system’s processes can be visually modeled. External data sources and APIs can be integrated into these processes. With prisma, recurring processes can be made fully automatic – saving valuable time.

Centralized control

The prisma Console allows you to keep track of thousands of terminals and hundreds of simultaneous prisma processes. The user-friendly administrator interface also includes the controls for prisma services that can be distributed on different servers. prisma makes it easy to administer users, groups and rights and to view the system logs and histories. Multitenancy allows the system to be divided into multiple subsystems with independent logic. This means you only need one system for separate divisions, subsidiaries or customers.

• Suitable for high-volume operations with central and mobile components
• Auto-scheduled or event-driven automatization of recurring processes
• User-friendly, centralized administration and visual process modeling
• System fail-safes include automatic resuming of aborted transfers, redundancies and clusterability
• Scalable from single to thousands of devices
• Modeling of organizational structures, subdivided in logical subsystems
• Push and pull communication infrastructure for ISDN, modem and TCP/IP
• prisma adapters for the integration of existing systems into the prisma processes
• Intelligent prisma clients for the Windows and Java platforms with integrated scheduler